GannuG Privacy Policy

Information We Collect. We collect the personal information you provide when you use our website or services. This may include your name, email address, postal address, phone number, payment information (handled by our payment processor), and any other details you enter in forms or during transactions. We also automatically collect technical and usage data, such as your IP address, browser type, device identifiers, and browsing behavior on our site (for example, pages visited and items viewed or purchased). If you subscribe to newsletters or promotional messages, we collect your contact information and marketing preferences.

How We Use Your Information. We use your personal data to operate and improve our services. For example, we use it to process and fulfill orders, communicate about your transactions, manage your account, and respond to your inquiries. We may also use your information to send you updates, news, and marketing communications if you have opted in. We use analytics and cookies to
understand site usage and enhance functionality (such as remembering your shopping cart contents). We do not use your personal information for any purposes incompatible with the ones stated in this policy.

Data Sharing and Disclosure. We do not sell your personal information or trade it with unaffiliated third parties. We share your data only with trusted service providers who help us operate our website and business. For example, we may share your name, shipping address, and order details with shipping companies or logistics providers to deliver your purchases. We share payment information (handled securely by our PCI-compliant payment processor) only as necessary to
complete a transaction. We may also share information with email service providers for newsletter delivery (with your consent). These third parties are authorized to use your data only as needed to perform services on our behalf, and we require them to keep your data confidential. We may disclose personal information if required by law or to protect our rights, safety, or property (for example, in response to a lawful court order or subpoena). We will not give away your personal information to
any other company for marketing or other purposes without your consent.

Cookies and Tracking Technologies. We use cookies, web beacons, and similar technologies to improve your experience on our site. Cookies are small text files stored on your device that help us recognize your browser and remember certain information (such as items in your shopping cart or your language preference). Most web browsers are set to accept cookies by default. You can usually
adjust your browser settings to remove or reject cookies. However, disabling cookies may prevent some features of the website from working properly. We may also use analytics tools (for example, Google Analytics) to track usage patterns and optimize our site, and we may use cookies or local storage for these purposes. We do not use cookies to serve targeted ads on other sites.

Your Rights. Depending on your location and applicable law, you have certain rights regarding your personal data. If you are an individual in the European Economic Area (EEA), United Kingdom, or another jurisdiction with similar data protection laws (such as Canada), you have rights under the GDPR and related laws. These rights include the right to access a copy of your personal data, request correction of inaccuracies, request deletion (erasure) of your data, restrict or object to certain processing, and (where applicable) obtain a portable copy of your data. You also have the right to withdraw consent to processing at any time if we rely on consent, without affecting processing that already occurred lawfully. If you are a California resident, the California Consumer Privacy Act/CPRA gives you rights including: the right to know what categories of personal information we collect and how we use and share it; the right to request deletion of your personal information (with certain exceptions); the right to opt out of any sale or sharing of your personal information; and the right to non-discrimination for exercising these rights. (GannuG does not sell personal information, so California consumers currently do not have the option to opt out of sales.)

To exercise any of your rights or for inquiries about your data, you can contact us
(see Contact below). We will consider and respond to your request in accordance with applicable law. If you believe we have not complied with your data-protection rights, you may also complain to your local data protection authority (for EEA/UK residents) or the California Attorney General (for California residents).

Data Retention and Transfers. We retain your personal data only as long as necessary to fulfill the purposes described above (for example, to complete orders, maintain customer records, or comply with legal obligations). When data is no longer needed for those purposes, it is deleted or anonymized. As one example, “we retain your data only for as long as necessary to fulfill the purpose for which it was collected, or as required by law”. For account data, if you close your account or we terminate it, we will remove your personal information from our active databases. However, we may keep limited information for record-keeping, fraud prevention, or legal compliance (for example, to enforce our legal rights or respond to investigations).

Our servers and those of our service providers may be located in various countries (for example, India, the United States, or elsewhere). If you are in the EU, we will ensure that any cross-border transfers of your data comply with EU requirements. This means we use appropriate safeguards such as Standard Contractual Clauses or other approved mechanisms to protect your data when it is transferred internationally. Security of Your Information. We implement a variety of technical and organizational safeguards to protect your information from unauthorized access, disclosure, or destruction. For instance, our website uses HTTPS/TLS encryption to secure data in transit. Sensitive information (like payment data) is processed by secure, PCI-compliant providers and is not stored on our servers. We regularly review our security measures and rely on industry-standard practices (such as firewalls, access controls, and encryption) to help protect your data.
Children’s Privacy. Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal data, we will delete such data immediately.

Links to Other Websites. Our site may contain links to third-party websites (for example, social media or partner sites). This privacy policy does not cover those sites. We encourage you to read the privacy policies of any sites you visit, as we are not responsible for the privacy practices or content of those third parties.

Terms and Conditions. Our Terms and Conditions (available on our website) govern your use of the site and include disclaimers and limitations of liability. The Privacy Policy supplements those terms by explaining how we handle your personal information.

Your Consent. By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Changes to This Privacy Policy. We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the revised policy on this page, with an updated “Last modified” date. Please check back periodically.
Last Updated: June 4, 2026.

Contact Us. If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at: [email protected].
Sources: This policy reflects requirements of privacy laws such as the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA/CPRA), among others.